Positive Impact Blog

Thought provoking insights for change makers

Collaboratory with Greenpeace

A discussion with Amazon Campaigner, Tatiana de Carvalho on the Greenpeace ship Rainbow Warrior during the RIO+20 United Nations Conference on Sustainable Development.


Issue-centered learning

One of the core pillars of management education for the future is to turn current functional-based, single discipline teaching into issue-centered, trans-disciplinary learning. The development of a question-based, creativity-focused approach that enables critical and divergent thinking is an integral part of this.

Future learning environments will be established both inside a classroom and as collaborative learning platforms for action learning and research (collaboratories) in business and other organizations as well as in communities. The choice among all of these different learning settings depends on what stage a student or participant is in the journey towards mastery. As such different settings are needed for acquire awareness and actionable knowledge than we need for guided practice and independent application.

Embedding business and management education in its larger context is an important way to ensure that students perceive the necessity of engaging multiple disciplines and develop the skills required to successfully apply knowledge. Historically, some business schools have attempted to do this through the case study method. Increasingly, innovative business schools are complementing the case method with action learning projects and in this sense are following the lead of medical schools, and also engineering schools that require field-based, engineering capstone projects.

Through learning and skills development that is conducted within a context selected both for its potential learning value and for its potentially positive impact on the problem being addressed, the role and purpose of business, the state of the planet, and awareness of existing and emerging societal issues is dramatically enhanced. Teaching disciplines in isolation may be an efficient way to transfer knowledge, but it misses the opportunity to develop in students and participants deep understanding of when and how to apply knowledge, and the skill to do so effectively.  Disciplinary expertise is a necessary but insufficient condition for success. It must be complemented by deep understanding and leadership skills if students are going to develop the competencies required to solve complex multi-disciplinary problems.

Issue-centered learning is organized around existing and emerging societal and environmental global issues (i.e. water, health, poverty, climate, pollution, migration, energy, renewable resources) on a global and local scale and ensures that students develop the following characteristics, skills and competencies that complements the functional knowledge they learn and enables them to become leaders for a sustainable future:

  • A global, holistic, long-term and visionary perspective
  • Clarity, focus and intensity of commitment
  • Highly motivated to do good; to do the right thing (ethical thinking translated into action)
  • Highly evolved capacity for creative, critical, holistic, ethical and systemic thinking and decision-making
  • Ability to navigate through uncertainty, ambiguity, setbacks, challenges and problems
  • Action and results oriented. Self-starter with a high need for achievement.
  • Patient (with respect to staying the course) AND Impatient (with respect to being driven to achieve results as fast as possible)
  • Highly skilled in learning by doing; adapting; making and learning from mistakes quickly and inexpensively
  • Integrative; skilled at boundary spanning
  • Skillful in figuring out root causes; determining critical success factors; and focusing on what is most important

An issue-centered education integrates disciplinary knowledge (finance, marketing, strategy, HR) when appropriate in the learning journey of attempting to resolving a specific issue (water, migration, climate change, poverty, etc.).  Conventional wisdom is challenges by uncovering underlying assumptions of the dominant discourse – in any domain. We need to develop innovators who will question the status-quo and challenge current assumptions. Issues-centered learning is critical for ensuring that graduates are able to embrace the larger context within which their organizations operate.


Safe and powerful learning environments

The basic requirement for developing these leaders is a framework that addresses the whole person and that creates the needed openness and support for them. As such, education must provide the fertile grounds that allows for profound personal and professional development. Students and participants, irrespective of their age, will need a serious amount of personal courage to confront their fears, to let go of the views they hold on the world and on themselves and to drop the mask of a so-called educated perspective. Daring to let go of the roles we all hold requires a safe space. Developing and exploring both an inner attitude that is connected to our inner self and an outer attitude that reflects a truly human view of compassion requires a learning environment in which making mistakes is considered progress rather than failure.

Developing a safe and powerful learning environment requires a shift from knowledge teaching to sharing the journey of learning. It forms the entry ticket for transformational learning and involves the ability of the facilitating teacher to hold a safe space within which the greatest potential can emerge. Creating this kind of safe environment requires the facilitator to master the following competencies:

  • Relate to each student with personal authenticity, not pretending to have competencies or knowledge that one lacks. This learning-oriented attitude on the part of a professor can set the tone that it is acceptable not to take the risks that learning entails.
  • Be comfortable with an appropriate degree of self-disclosure, thus paving the way for disclosure on the part of students to more fully discuss the challenges they are facing and the feedback they receive.
  • Make the participants’ needs a priority and demonstrate acceptance of the students’ current abilities both academically and in terms of their leadership development.
  • Live a nonjudgmental attitude as a needed form of support. Be non-prescriptive (as a professor) in class discussions.  Good facilitators do not tell participants exactly what to do, but rather ask (both directly and indirectly) that participants take responsibility for their own development in many ways.
  • Provide a process that places participants in the position of deciding what the information means to them and how to best integrate that into their learning and development. While this process can benefit from coaching and mentoring, it should not be one that gives students all the answers.[1]

 


[1]            King, S. & Santana, L. (2010). “Feedback Intensive Programs” in Van Velsor, E., McCauley, C., & Ruderman, M. (Eds.) Center for Creative Leadership Handbook of Leadership Development, 3rd Edition.  San Francisco, CA: Jossey-Bass/Wiley.

There’s no Planet B – 50+20: Management Education for the World


Management education of the future

Incremental change is not an option when looking at the planetary boundaries[1]. We need radical, disruptive thinking and vision that fundamentally question the unconscious underlying assumptions that form the mainstream discourse that determines the way we look at business, society and the world. While many traditional business programs today have a focus on leadership or entrepreneurship, few fully integrate these areas and even fewer integrate responsible leadership, sustainable entrepreneurship or enlightened statesmanship.  As Kenneth Mikkelsen (2010) notes, the speed of change is now so intense that firms must adapt faster than ever before, thus, linking leadership and entrepreneurship is mandatory if the adaptive organization is to be realized.

Holding the space for sustainable leadership for a sustainable world is a tall order and the single ideas brought together in this vision are not new. In fact, many of them are well established in other fields. We are hopeful that the magic of the vision lies in the clarity of focus in which these state-of-the-art ingredients are brought together and the purpose which they are dedicated to.

The future management school not only develops globally responsible leaders, it does so by walking the talk. It embraces globally responsible leadership by embodying its key dimensions of entrepreneurship, leadership and statesmanship as defined by GRLI[2]. We suggest that beyond developing leaders, the future management school needs to also support organizations, particularly business organizations, to successfully transform into operations to serve society and the world. And, we believe it is high time for the management education profession to actively engage in and lead the public dialogue on how to transform the existing flawed economic system into a structure that isn’t purely self-serving but contributes to the world vision we have defined above.

 

Figure 1: Holding the space for providing responsible leadership for a sustainable world


[1]            Johan Rockström: “Planetary Boundaries” (2010)

[2]            As defined by Philippe de Woot of the Globally Responsible Leadership Initiative (GRLI)


A call to service: management education for the world

The influence of management educators is vast. They train the majority of leaders of the most influential business organizations worldwide and they impose and promote their vision of the firm and their philosophy of management. If they chose to, they could become major change agents for a better world.  To understand the link between a better world and management education, we need to clarify and agree on some upfront parameters:

Figure 1: The call to service for management education for the world by holding the space for provide responsible leadership for a sustainable world

Business schools and institutions, public or private, engaged in educating managers and leaders need to extend their scope beyond business to educate existing and emerging leaders active in organizations of any type, shape or form in business and beyond. To stress this point, we shall consistently replace the term “business school” with “management school”. The challenges described above are summarized in a call to service to provide management education for the world by “holding a space for responsible leadership for a sustainable world”. Its parameters are leadership, entrepreneurship and statesmanship.


Embedding sustainability and responsibility across all functions

Currently, business schools teach business by studying each field separately (see Figure 2). Over the past decades, there have been three different evolutions in teaching business:

a)        Integration of functional approaches: Teaching methods have evolved to include the case study approach, thus moving from transmitting functional concepts and theories to simulating the complexity of real-life business situations and decisions.

b)      Integration of learning and action: To overcome the lack of integration between theory and practice, some business schools have complemented their learning approaches with forms of applied learning (action learning, experiential learning), placing learning directly into the field.

c)       Integration of values and ethics: To respond to growing societal concerns and critics, values and ethics have been added to the business curriculum, albeit as a poorly integrated add-on.

 

Figure 2 – The silo approach to teaching

Sustainability and responsibility, the current challenge to business studies, are likely to be added – and marginalized ­- in the same way. It is no longer possible to patch-up the existing system of business education with new add-ons, trying to fix systemic weaknesses.  It will need a more fundamental approach, based on reflections about some of the underlying paradigms.


1 Comment

Recognizing the need to unlearn

We need to recognize that unlearning is equally important as learning. What we have learned in the past may represent a serious impediment to being able to become the kind of leaders the world needs. As a result of fractioning business out of its context and separating business functions into separate divisions, we have created operating modes in business that represent serious limitations to a more holistic approach, whereby business defines its role as contributing to the well-being of society and, by extension, to all living beings in this world. We have learned to negotiate hard, of winning through cut-throat competition, of either rendering our consumers dependent or seducing them to consume more “stuff”. We have learned to pay employees, suppliers and partners as little as we can get away with and to charge our customers and clients as much as we can. We thereby have created a cage which prevents us from connecting to any desire to do good or to offer our energy and efforts to a greater good. Freeing ourselves from the many written and unwritten rules in business is an essential starting point to enable leaders to connect with their hearts and souls, to stop and to listen, and as a result to liberate their desire to do well by making a positive and relevant difference.

Above and beyond these rules and regulations, we have created important walls of protection. We are so scared to be touched (more figuratively than literally) that we have created very strong mental control mechanism that allows us to go through a day without getting too overwhelmed with everything we are confronted with and are asked to digest, starting with the news in the morning, to mildly dissatisfying personal relationships at work to sorting out kids back home. Most of us are in survival mode. We have shut down everything within us, besides the few vital areas that are required to get us through our daily life. If we expect future leaders to address their fears and deconstruct these walls of protection, we need to offer them an alternative that works. Such a process starts by recognizing the fear within the person in front of us. It requires us to see where the other person stands and to acknowledge his fear by offering a hand to take a step outside of it by providing the needed support. Without this support personal transformation will not be possible. Daring to be touched and knowing how to enter into resonance with himself and the world, are the key fundamental ingredient for any future leader that will act for the world and the societies it includes.


Complementing free education with action learning

It is simply a question of time until all leading thinking in terms of business expertise for each function (marketing, finance, HR, strategy, operations) will be available on-line and accessible for free. A number of emerging models in related fields are strong indicators for this – the Khan Foundation, Born-to-learn and dozens of other initiatives.

Business schools need to enlarge the customers of business schools to include any citizen in the world with a desire to make a positive contribution to our world. We should find ways to effectively teach her the necessary business and management skills and competences no matter where in the world she is located. We need to offer as much information as we can for free on-line.

It can well be argued that free on-line education is not sufficient to develop the kinds of leaders we need. Some educational entrepreneurs have embraced this challenge and may or may not proof us wrong. We believe that it is important to complement on-line education with face-to-face action learning. Part of this vision is to figure out ways to create action-learning platforms for citizens in any part of the world, not just within business schools.


2 Comments

The need for a New Education

Reviews of the American education system reveal that attention deficit hyperactivity disorder (ADHD) in  adolescents and young adults has risen in parallel with the growth of standardized testing in colleges and universities. We have come to accept that a significant percentage of kids are being routinely medicated. Unlike ever before, young generations are confronted with information from every angle, yet they are getting penalized for getting distracted from what they consider “boring stuff” at school. Our children are living in the most intensely stimulating period in the history of the earth, yet we are getting them through education by anaesthetizing them.

Child behind glass

Rather than putting students to sleep, educators should is exactly the opposite: we should be waking them up to what is inside of them! In view of the challenges we as a global community face, we should develop our thinking in the exact opposite way of what we have done so far. Instead of convergent thinking, we need to develop divergent thinking [1], i.e. the ability to see a lot of different answers to a question and lots of different ways to interpret the question – an essential capacity of creative thinking. In a longitudinal study [2], kids before schooling score 98% in the divergent thinking test, at the age of 13-15 years the score dropped below 40%. This study shows that while we all have the capacity of divergent thinking, it mostly deteriorates the more we get educated.


[1] An example of divergent thinking: “How many uses can you 
think off for a paper clip?”
Most people come up with 10-15, convergent thinkers about 200, 
by asking questions back like
“Could it be 200 foot tall and made of foam rubber?”