Positive Impact Blog

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Beyond Green Promises: why listening to Business School’ stakeholders is the next step in Sustainability

Sustainability has become a defining issue for business and education. Companies and schools alike are quick to showcase commitments to the Sustainable Development Goals, green operations, and responsible practices. Yet, today’s critical challenge is not about adding more promises. It is about creating systems of accountability that genuinely reflect the voices of those most affected.
Listening is no longer optional. Employees, students, customers, communities: all demand to be heard. And for business schools, which shape the leaders of tomorrow, this means embedding stakeholder feedback directly into strategy, teaching, and governance.

From awareness to accountability

For years, many institutions focused on net zero commitments or isolated sustainability projects. These were important first steps, but they are no longer enough. Stakeholders now expect:

  • Authenticity over greenwashing: measurable actions instead of symbolic initiatives.
  • Integration over isolation: sustainability woven into every decision, not just a single department.
  • Participation over hierarchy: transparent governance where students, staff, and faculty can co-create solutions.
  • Practical relevance over theory: practice-based learning that connects classrooms with real-world sustainability challenges.

In other words, progress depends not only on what schools do, but on how their communities experience it.

Why stakeholder voices matter

Stakeholder expectations are also becoming more sophisticated. Students call for systemic change in curricula, mental health support, and partnerships with ethical businesses. Communities demand engagement that goes beyond research papers and includes tangible collaboration. Faculty, too, want their institutions to model the values they teach.

When schools ignore these voices, they risk credibility gaps that undermine their mission. However, when they embrace them, they gain legitimacy, innovation, and long-term trust.

The Positive Impact Rating: turning voices into insights

This is precisely where the Positive Impact Rating (PIR) comes in. Now in its sixth year, PIR provides schools with a structured way to assess their societal impact, directly through the perceptions of their own stakeholders.

In 2025, over 17,000 students worldwide participated, offering clear calls to stop outdated practices and start embedding sustainability in meaningful ways. New in recent editions, PIR also integrates faculty perspectives, enabling a dual stakeholder comparison. This allows schools to see where perceptions align, where blind spots exist, and where dialogue can build coherence and trust.

Such insights are more than data points. They are practical tools that schools can use to adapt curricula, strengthen governance, and meet international standards such as  AACSB, EQUIS, and PRME.

A call to act

The journey toward sustainability is no longer about declarations. It is about measurable impact, visible accountability, and authentic inclusion of those who matter most.

Business schools ready to embrace this shift can now join PIR 2026. By registering, institutions will not only benchmark themselves globally but also gain actionable insights from the very people who experience their education.

Registration is open. Shape the next edition of the Positive Impact Rating and show your commitment to a future where business education drives real, positive change.

https://positiveimpactrating.org

Author: Prof. em. HSG Dr. Thomas Dyllick

Professor emeritus in Sustainability Management at University of St.Gallen, Switzerland, and Director, The Institute for Business Sustainability, Lucerne, Switzerland

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