Positive Impact Blog

Thought provoking insights for change makers

Tag Archives: Business


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Reimagining capitalism – Three concrete options for business

Rebeccca Henderson is a University Professor at Harvard Business School in the area of sustainable business. In her passionate new book “Reimagining capitalism” she looks at a world on fire and develops a model of what sustainable business in a fundamentally transformed capitalism would require and look like.  She distinguishes three strategy levels for business, which I find very helpful and which I link to my experiences in Switzerland.

Massive environmental degradation, skyrocketing economic inequality, and institutional collapse (by looking at the USA and other nations turning increasingly autocratic, but also at multilateral organizations like the WHO or the WTO) grow more important by the day. She argues convincingly that this is something that cannot be left to governments and civil society alone, as classical economic thinking declares, while companies continue with business-as-usual. If we fail in transforming capitalism and putting its significant power and resources to better use, we will not be able to effectively address these problems. And business will put its own – but also our future at risk.

What can be done in such a situation? What are the available options for business?

Three different progressively more far reaching but also more demanding strategy levels can be found in the book, although in a somewhat different logic and argumentation as presented here.

Creating Shared Value

A first strategy level is based on the idea of creating shared value, a concept championed by Michael Porter and Mark Kramer. They define shared value creation as creating economic value in a way that also creates value for society by addressing its needs and challenges. “In today’s world, reimagining capitalism requires embracing the idea that while firms must be profitable if they are to thrive, their purpose must be not only to make money but also to build prosperity and freedom in the context of a livable planet and a healthy society.” (R. Henderson) However, as long as shared values are defined by business looking from the inside out, their perspective will focus on reducing the bads of their existing activities. They will reduce waste, resources, or risks and happily report on newly created shared values. This cannot be sufficient. Only when they start to look from the outside in, starting from the problems society is facing and finding economic solutions for them, will their contributions address problems of real social relevance. Only then, they may be approaching what Katrin Muff and I call “true business sustainability”. For this, they clearly will have to follow a larger purpose than simply maximizing their profits.

Cooperative Self-Regulation

A second strategy level is based on cooperative self-regulation. It engages firms with each other, with the third sector, and with government partners in the pursuit of solutions to common problems, which cannot be solved by any of the partners alone, often prototyping solutions that prove to be a model for subsequent practice. Famous examples are Nike trying to get child labor out of its supply chain by creating the Sustainable Apparel Coalition or WWF and Unilever which spearheaded the creation of the Round Table on Sustainable Palm Oil, both as a response to the massive critique by NGOs. A current example on a national level, where the author is personally engaged, is PRISMA, an inter-industry cooperation of major companies in the food production, retailing, and packaging sector engaged in bringing about a circular economy solution in Switzerland for consumer goods packaging. While the existing system of materially separated collection systems has been working well in the past, it has reached its limits of including new packaging materials and of demanding an increasingly difficult contribution from the consumers to separate and collect the different materials. The new model developed and promoted by the PRISMA-coalition is an innovative One-For-All collection and recycling system. It consists of a blueprint for a future collection system, prototypes of different elements of a practical solution, and a roadmap for developing and promoting an industry agreement.

Supporting Inclusive Political Action

Cooperative self-regulation is a powerful new way to mobilize the business community in support of promoting collective goods. The increased reach, however, comes at a price. It is hard to achieve and even harder to sustain over time. It needs to be carefully managed. To create more stability and to counter market deficiencies, we need to turn to the third strategy level which is supporting inclusive  political action. Environmental degradation, climate collapse, inequality, and public health are systemic problems that cannot be solved without government action. Free markets need democratic, transparent and effective governments, if they are to survive, as well as the other institutions of an open, inclusive society including the rule of law, shared respect for the truth, and a commitment to vigorous free media. Free markets need free and effective politics to continuously balance and rebalance the evolving rules of the market in light of changing conditions and challenges.

The challenges are huge

Energy demand is projected to double over the next 50 years. Stopping global warming will mean ensuring that every new plant that’s built is carbon-free. It also means shutting down or decarbonizing the world’s existing fossil fuel infrastructure. Inequality, poverty, and migration present a similarly tough set of intertwined systemic problems that can only be fully addressed through government action. Most of these challenges are beyond the reach of individual countries and need international political cooperation. A good example is the Montreal Protocol, an international agreement to phase out ozone-destroying chemicals which became effective 1989. It has been remarkably successful. It proved to be possible to find CFC substitutes relatively quickly, despite strong opposition from major business players, and the Antarctic ozone hole is expected to return to its 1980 status by 2030. It has also reduced global Green House Gas emissions by about 5,5%.

The systemic problems we are facing today confront us with the fact that we must build effective global institutions. Business must become an active partner in shoring up the institutions that we have and in building the new ones that we need. And to be clear, this is not about improving the framework conditions for one’s own business or industry. It is about supporting the foundations of our society and of its healthy development. It is about protecting and developing the institutions that have made business and all of us rich and free.

A current example from Switzerland is the public vote on a popular initiative holding Swiss corporations legally accountable for environmental and human rights violations outside Switzerland. While 50,7% of the people voted in favor of the initiative, the second condition for an acceptance – the majority of cantons – was not achieved. The strong lobby of multinational corporations, their business associations and political allies prevented a move that could have paved the way for a more responsible and accountable form of supply chain management in a developing world context. In this case, it was a missed chance to go beyond simply reporting good news and demonstrate real engagement in one of the current hot spots of global development, although public and political pressure in Switzerland and on an international level will not go away It demonstrates how challenging it is for business to find a new role in this profound process of social change and business transformation.

Different strategy levels – different reach – different competences

Creating shared value, cooperative self-regulation, and supporting inclusive political action – on a national or an international level, depending on the issue at case – must be seen as three crucial sustainability strategies for business. While the first strategy is located on an organizational level and allows companies to act by themselves, this is easier to do, but its reach is also limited. Cooperative self-regulations offer a wider reach, often including whole industries or multi-industry and stakeholder coalitions. But this is clearly more challenging and demands very different competences and resources in the collaborative field to practically succeed. And a strategy of supporting inclusive political action aims at the political level and needs again very different competences and resources to act effectively. Here it will need political coalitions with business being only one player among many. But this level may prove to be the most important in the years to come.


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The challenge for business educators

As business educators we must challenge the underlying assumptions of economic and business development, like the need for economic growth, unlimited consumerism, shareholder value. It is up to us to ensure that we create leaders who will focus on creating value for the world rather than only for a few shareholders. Leaders who act as servants for the common good operate a conscious business, they are engaged with society and the planet and they are asking for their real needs concerning economic innovation.

This is the contract we as management educators have with the world and with society. No more silos, no more tenure, no more clear-cut divisions between institutions, nor between business and other active players in the world (formally known as NGOs) , nor more citation indices to evaluate scholars.  This is what we must measure ourselves by and this is what we should strive to achieve. And we shouldn’t leave a stone unturned in order to get there, even if it means undoing some brick and mortar and doing away with some ivory towers.

Business executives – more than any other profession – have developed the capacity to deal with complexity and to adapt their strategy to an evolving environment. Businesses have evolved beyond national boundaries into global enterprises, uniquely able to address and act on global issues. As such, they do have an important contribution to make as co-trustees and co-actors, working with all stakeholders towards a larger vision for the world (“Living well and within the limits of the planet’s natural resources”, WBCSD).


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A call for a radically new vision for business education

When considering the short-comings of existing business schools, it becomes clear that nothing less than a fundamental, possibly radical, new vision for business education is required. Leading business schools congratulate each other on their important incremental steps forward. The trouble is that they don’t even know how far off the mark they really are! All of us, from Harvard all the way to the uncountable business schools in the Philippines. There isn’t a single business school that has gotten it right, and most of us are not even aiming in the right direction!

We need an ideal, maybe illusionary, model of business education to enable business education to find its North again. This ideal may not be achievable or even realizable, but it shall serve as a flagpole on the horizon guiding institutions with a desire to educate leaders that are equipped with skills and competences to embrace the emerging global environmental, societal and business challenges of the future.


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The need for new leaders

We are many things: children, parents, neighbours, lovers, students and teachers, employees, employers or both, citizens, experts in some domains and novices in others, consumers, stakeholders, care takers and care givers. As human beings, we are the most advanced race on earth.

We owe this distinction to the frontal lobe of our brain, the Neo Cortex. It represents the centre for reflection, analysis and perspective. It is our most potent weapon to overcome and tame the reptilian brain located right next to the brain stem: this deeply en-rooted “fight or flight” instinct that has enabled our ancestors to survive and prevail. Yet, no other species has destroyed our planet more than we have[1].  Our ancestors have brought all large animal species to extinction in a few 10’000 of years; we have transformed fertile land into desserts, and rivers[2], lakes and oceans into bio-hazards. Today, we use more resources than our planet can regenerate and despite the fact that we know this, we are unable to turn around the trend. The reptilian brain causes more harm than good and reactions triggered by conscious and unconscious fears often bear consequences that limit not only the well-being and happiness of a person, but may well endanger the well-being of communities, nations and the world. Connecting ourselves with our full potential, overcoming the reptilian instinct with more careful consideration and reflection, thus raising not only our awareness but our consciousness, is critical to fully explore the magnificent potential of our species and to preserve the world as our home.

Brain sketch

The journey of developing the full potential of a human being is a personal as well as a collective adventure. It starts with a personal choice, a desire to look inside, to connect to what drives and motivates us. It requires us to dig deep down to render subconscious reaction conscious, to reflect to what degree what we feel, think and do are triggers of deeply instilled automated fear-based mechanisms. The path requires courage, patience, persistence, humility and compassion – first and foremost with ourselves. Increasingly, this path will lead us to become more reflected, conscious and truly human beings, able to treat others with this same compassion, patience and humility. At some point, when we are able to truly embrace that we are part of one – all of us, humans, plants, animals, all living beings on earth – when we feel this in every cell of our body, we have the potential to become truly enlightened leaders. This journey is what leadership training needs to put in motion and while no training can guarantee such an outcome, it is this end goal that represents the core of a truly relevant management education of the future.

[1]        Tim Flannery: “Here on Earth” (2010)
[2]        In 1969, the Cuyahoga River (Ohio, USA) was polluted with chemical
           toxics to such an extent that it took fire.
           This represented a turn-around moment for the environmental movement.