Positive Impact Blog

Thought provoking insights for change makers


How CEOs can inspire personal change

Imagine you had 30 minutes with 4 renowned CEOs in front of several hundred business practitioners and you wanted to use the time to create change in the audience. What would you do? I recently had the opportunity and here is what happened!

At the Swiss Green Economy Symposium, the largest event among sustainability enthusiasts in the German speaking part of Switzerland, I could facilitate a CEO panel. I had about six months to prepare which was necessary given the busy agenda of the CEOs. I contacted more than a dozen to have a confirmed gender balanced panel of 4 CEOs. One of the female CEOs had confirmed early and said she would participate with one condition: that there would be at least as many women on the panel as men. What a great condition! Imagine how things would shift if all women (and men) would demand this!

I wanted to create a panel that would serve as a trigger for change in the audience rather than a the usual story-telling inspiration sharing success stories of their organizations. Would I be able to convince the CEOs to give up the opportunity to position their company in front of an attractive audience in service of creating a space where change could happen in the audience? Yes, imagine that. CEOs were open to that idea, once I shared my idea with them and had talked them through the concept. Wonderful!

Figure 1: The Circle Model connecting the inner world of personal development with the outer world of organizational development as a transformative journey towards a world worth living in (Katrin Muff, 2016)

We split the 30 minutes in three parts. After a short introduction where I framed the conversation with a simple concept (see figure 1), we started the first part. Each CEO shared a personal story illustrating the question: “which challenges have influenced them personally and how have these shaped the way you are leading your organization?” As the audience collectively leaned forward, topics such as gender stereotypes, work-place injustice, product waste and power abuse were discussed with courage and vulnerability. I invited the packed auditorium to take moment and to individually reflect on what has shaped them most in your past and how this influences their priorities at work. Both in terms of what they currently do and what they wish you were doing. People came to me afterwards and said they have never experienced a room so quiet and so focused. The magic was starting.

In a second round, we had selected only two of the four CEOs share examples of what issues were challenging their organization in this VUCA (volatile, uncertain, complex and ambiguous) world and what long-term business opportunities were emerging concerning the Sustainable Development Goals? To grant time to the audience, the generosity of the other CEOs to stand back was really touching. We were one and we had one common objective! I invited the audience to turn to their neighbor and to discuss what options their saw to implement change for their organizations to embed the SDGs into their strategy. On a background slide, I shared a support website for those needing help. The room exploded. Everybody talked and shared and exchanged. We sat in our chairs with our jaws wide open. What an energy in the room. And how were we going to get them back to listening to us? When the time was up, the CEOs and I spontaneously stood up together and loudly applauded the audience. They look up and stared at us in surprise. They stopped talking and we could continue.

In the last round, all CEOs shared which issue concerned them most in our society and where they saw opportunities to connect these to future business activities? Their stories addressed the top burning societal issues of Switzerland as addressed by the Gapframe: CO2 overuse, equal opportunity, sustainable consumption, social integration and clean energy. I invited the audience to take a moment and choose one action that they could implement in the next 3 days to close the gap of where we are today vs. where they thought we should be in an area important for them. I offered an online tool to share these actions, if anybody felt like it.

I wish we had more time at the end, the final reflection was a minute shorter than I had hoped but our 30 minutes were up. Nonetheless, I was happily surprised when I discovered the personal commitments coming in. Figure 2 provides an overview of them grouped into some categories I hope are helpful in reviewing.

Role modelling

  • I commit to dedicate my working time to a project that serves 100% to make our living more sustainable
  • Lead a topic coming out of SGES 2017
  • I will define my personal SDG‘s to be achieved by the end of 2018
  • Break the barriers, create sense of urgency and implement the much needed change
  • Prepare presentation about the legal implications of a meat tax as a ghg heavy good

Encouraging others for action

  • Communicate knowledge to peers
  • As corny as it may sound: foremost change minds
  • I commit to also encourage others to live more sustainably
  • Talk with my Patents about their travelling
  • Poll others on these questions
  • Roll out the sdgxchange in a world wide level
  • Make my sons understand that they also have a big responsibility for Equal Opportunity and that they must contribute to achieving it

Community building

  • Organize a non-hierarchical roundtable for a common sustainable mindset within my organization and outside
  • Partner to strengthen the capability to act
  • Launch SDSN Switzerland on 2 Nov, the network that mobilizes the Swiss research & innovation community for the SDGs
  • Keep engaging people for a sustainable future
  • I’ll ask my fellow Entrepreneurs how they care about Sustainability! And I’ll publish it later on!
  • Organize the startups around me in a matrix to share sustainability progress

More time for the soul

  • Slow down. I will lower my expectations towards myself and spend more time speaking with my employees
  • I will observe better!

Aligning corporate sustainability goals with national priority issues

  • Identify lacks in our sustainability goals by comparing them with the topic of gapframe.org
  • Build our new 150kW PV project in Bern – Solarify
  • Verity the strategic goals of my organization against the Agenda2030 for Sustainable Development and adapt if needed
  • I will create a personal project on how we can introduce GTDs with local partners and stakeholders in our projects worldwide
  • Make sure that we also talk about social innovations.
  • Apply the standard for sustainable construction (SNBS) in the area of buildings

Social integration action

  • Partner up to reach higher employee diversity (age, gender, education, etc.)
  • I would like to support employees who lost their jobs with improving their skill-set and find a new opportunity or career path.
  • Transparency and equality

Reducing the CO2 consumption (Switzerland’s no 1 sustainability issue)

  • Only travel by train to destinations in Europe (always!)
  • Rain or shine, I’ll bike to work.
  • I commit to eating only very little meat and buy organic food, to fly as little as possible and compensate my flights
  • Compensate my flight
  • No more elevator – taking the steps, staying fit and saving energy
  • Exchange my diesel into an electric car
  • Conscious Consuming
  • Cook local
  • Eating less meat
  • Renovate our old Windows in order to create more insolation
  • Commit to an organic “vegetable-abo” in order to support sustainable and local agriculture.
  • Before I buy something, to ask: what is the harm when I buy this?

Figure 2: List of shared personal commitments as a result of a 30 minute transformative CEO panel

I don’t think I have ever spent so much time preparing for a 30 minute intervention. I think I spent 30 hours, or 60 times the intervention time, in preparation. I needed not only prepare the CEOs, I also needed to get the organizer onboard. Among the CEOs, we had spent two months carefully scripting each statement of each person so that we could create an overall story that would hopefully allow a change in the audience. This resulted in a 3500 word document that everybody had approved, outlining minute by minute who would say what. If you attempt something similar, ensure you have plenty of lead-time available! It is worth it though!

Author: Katrin Muff, PhD

Active in thought leadership, consulting & applied research in sustainability & responsibility, and directing the DAS & DBA programs


The tricky interconnection of values and purpose

Being values-based implies a connection with oneself, a deep inner knowing. Embracing a purpose requires, so I argue here, a connection with the context in which we live and operate, a deep outer knowing. When these two senses are disconnected, we are in trouble, as individuals, as organizations and as societies at large. When the senses are aligned, thriving individually, as an organization and as a global community means thriving at all of these levels for the benefit and well-being of all.

Brené Brown recently said in an interview with Marie Forleo “our worth and our belonging are not negotiated with other people. We carry those inside of our hearts.” Brené is a widely recognized and respected psychologist in the domains of authenticity and vulnerability. She talks about how an individual can find herself, find her roots and core and how to stand up for herself and what matters to her. In many ways what she talks about has to do with finding one’s own purpose and identity or what she calls knowing who you truly are. To her, the importance of knowing who you are is key in living an authentic life as it ensures that you can always belong to yourself, rather than fitting in with what others might expect.

I can resonate with this and I understand the importance of what she says. How are we supposed to know what is right and what is wrong if we don’t know who we are and what that means in the context of what happens around us? This journey of self-knowing, of self-awareness, is a key component in the journey of being a responsible leader. It may well be the first and most important one, the dimension without which all the rest doesn’t really make sense. It certainly is critical to create role models that can serve others to find the courage to adapt their behavior and attitudes in order to re-connect with who they truly are. Or, as Lena Faraguna claims: “Lighthouses don’t go running all over the island looking for boats to save. They just stand there shining.”

Quote and image by Lena Faraguna

Let me zoom out a bit. How would we translate this self-knowing, this inner self of self-belonging in the context of working with others, of teams, and of organizations? How can a sense of belonging among a group of people, be it a family of a company, be created without negotiating with others? How can a group of individuals that belong first and foremost to themselves ever belong to a greater cause? I am troubled when I imagine how a particularly purpose-oriented company, such as those that Kathy Miller described in her last blog, might do if it decides to “not negotiate with others because its self-worth is inside of its own purpose”. Isn’t that what we are accusing the modern corporation of doing? Of putting its own priorities first and to forget about the rest? Where is the line drawn? If investors and owners are part of the inner core, then profit-maximization sure makes sense. If they are not part of it (and how might they not?), then how can a company protect its interest from investors without negotiating? Tricky.

When adding a further dimension and zooming out to an entire society, what changes in that frame? If a society decides that it needs to first and foremost belong to itself, its citizens, and not negotiate with others, what might that mean? Wouldn’t we be moving very close to the explosive sense that nationalists are expressing when they say “my country first”? And when they start protecting themselves from perceived outside threats, such as immigrants, refugees and trade agreements?

There is something dangerous in all of this. And this might well also be the dangerous in purpose-oriented firms. Purpose, after all, means what? The dictionary says purpose is “the reason for which something is done”. Well, and that is the entire problem. That is not good enough. There are excellent reasons to do something and there are incredibly stupid reasons for doing other things. Let me take the three-step zoom back from society, to the organization to the individual.

A society that defines a purpose, or “raison d’être” as something that is distinctive from what is around it, will in the worst case create harm to other societies and possibly even to itself. Global well-being can only be achieved if a society, a nation, embraces the idea that it is fundamentally and indisputably a part of the larger context in which it operates. And finding a purpose that does not take this into account is potentially harmful, as the Swiss President and many other statesmen have pointed out after President Trump gave his disturbing “America First” speak at the UN SDG forum last week.

Zooming now in to an organization or a team, what does this mean? If an organization chooses a purpose that is purely self-serving and that may seem like the best way to survive and ride the increasingly turbulent waves of change, then this organization is also very likely to harm those around it, and as a result, potentially itself. The metaphor is the cancer cell that builds its growth on eating into the very organism that is providing its living substance until that organism has been emptied out and can no longer sustain the ongoing growth of these cells. That sounds ugly and I apologize. What I mean to say is that a purposeful organization is not good enough, if that purpose does not imply taking into account the well-being of the context in which the organization operates.

Further zooming in and back to the individual, I struggle to see how an individual can and should have a sense of identify to herself that is limited to herself only. It appears limiting and potentially dangerous. As it if was necessary to put up guards against something outside. As if that sense of inner belonging needed protecting. An inward journey of discovery will uncover, I am certain, that there is both nothing and everything that can shake you and me in our core. Nothing in the sense that we are who we are irrespective of what happens outside of us, our sense of self is based on how we see and talk to ourselves. Everything in the sense that we are shaped by the events in our lives and we respond to them, in the full understanding that we have no idea what lies ahead of us.

The Circle Model (Katrin Muff 2016)

Let me attempt to conclude. In order for purpose and values to be aligned, an ongoing journey between the inner and the outer world in which we live is needed, allowing an emergent transformation as we advance. This allows a development of the inner knowing and the values we build on. In addition, purpose will need to be defined not just as the “reason for which something is done” but “the reason for which what is done serves the well-being of the next larger holon” or unit. Arthur Koestler coined the term holon (“whole”) as something that “simultanesouly a whole and a part”. Holacracy, which is founded on the principle of Holons, embraces this nicely as an operating system. A holon is a unit that is contained in another holon and that may (or not) contain other holons. Each sub-ordinate holon by definition must embrace the purpose of the holon of which it is a part and the entire system is guides by an overarching missing that should – and here Holacracy stops – again serve the next larger holon. Imagine if individuals would understand that we are holons, as parts of organizations, which in turn are holons as a part of societies, which in turn form a part of a global community, all while being in and of itself a whole that again contains other smaller holons. This understanding would allow an alignment of purpose and values based on the understanding that we are all a part of another, infinitely interconnected.

Author: Katrin Muff, PhD

Active in thought leadership, consulting & applied research in sustainability & responsibility, and directing the DAS & DBA programs


The Emperor’s Clothes

When I first heard about the fairy tale of the Emperor’s clothes, I always thought that it would take just one sufficiently innocent and courageous person to point her finger at the emperor and everybody else would automatically fall out of the magic spell that had previously had let them see an altered reality. But, today’s reality is proving me wrong. Today, we are living in this weird situation where about half of the people realize that the emperor is wearing no clothes and is pointing more or less discretely to the naked leader. The other half of the people, however, see the emperor in all of his magnificent beauty of glimmering, luscious and richly decorated clothes. They are blind-sided by the appearance of wealth and the impression of power this creates. They feel the power and they either feel frightened or encouraged by what it may bring to them. If it is not question of how many people see the emperor without clothes, then what are relevant triggers or levers that might open the eyes of those who still see him in his magic dress?

When we talk about change, we remain interestingly speculative with regards to interdependencies, causes, consequences and what are precursors, pre-conditions, enablers and levers of change. Kathy Miller has provided an enlightening response to my blog suggesting that people rather than organizations are the shapers of organizational culture. She points out – correctly so in my opinion – that culture is also shaped by the structure, size, leadership and governance of an organization. These are clearly organizational elements rather than people elements. I would like to further expand that trajectory of thought by investigating what other elements influence organizational and more particularly systemic change beyond the people and organizational related factors.

We have previously established that a variety of aspects that can be summed up as people related factors of change strongly define and influence a culture. We have also established that there are a number of organizational related aspects that impact and shape culture. In the context of the subject of climate change, Andy Hoffmann has investigated why pointing out facts has at best no impact at opening the eyes of those that deny a reality that quasi an entire community of scientists have confirmed. He concludes his assessment with the observation that arguing with facts simply results in the other side generating other (alternative?) facts that further prove the opposite point of view and thus further entrench the already existing difference. If not facts, then what?

Research suggests that in order to even get a chance at changing somebody else’s mind, we need to empathically and authentically connect with that other person. From person to person, not from role to role. And this is where things fall apart. We don’t want to personally engage, there is an inner discomfort, a resistance that creeps up and that communication shuts down. I have extensive personal experience in this and I often self-observe what happens to me when I am confronted with an opinion, a feedback or comment that goes against what I believe in. There is a physical shift inside of me, that turn my receptors from open to close, my smile from broad to narrow, and my heart from trusting to a stand-by mode. Sometimes I manage to turn the switch back on “open”. When I do, it is because I manage to re-establish first my own heart connection to my inner values and purpose, maybe to my soul, and then from that space, to re-establish a connection to the best in the other person that I had previously seen. A colleague of mine describes this as “veils” that are lifted off again that had prevented a clear vision. I pretend that most of us who have self-observed such events will be able to describe some change in our physiological disposition that can serve as a signal and hence potentially allow a reversal of the process. This however, does not work well when I enter a discussion being convinced that the other person holds a “wrong” own perspective that I happen to disagree with or question in terms of honesty of interest and intent. And this is where things get sticky.

If such mastery is required at the personal level to attempt to generate change at the systemic level, we are in for a tough ride. I am struck by the parallel to the current reality across the Atlantic. There are impressive public attempts (including from the New York Times) to influence the personal moral obligation of a high ranking US prosecutor to demand an independent investigation of the Russian intervention in the US election process which is required in order to implement the checks and balances that are in theory well in place from a governance perspective but that don’t get the traction they should. Is it possible that when organizational elements fail to generate the framework for change, that we are thrown back to the individual courage, morals and ultimately mastery which are comprised in the people dimension? If mass protests don’t work, and structural frameworks can be circumvented or be neutralized or ignored, then how are we ever going to point out what one child pointed out so naively in the fairy tale of the emperor’s clothes? Or might it be the simple accumulation of individual, structural and mass pressures that little by little fill the famous barrel until one last drop makes it overflow and thus creates the change. And it mattered very little what that last drop actually was, as long as the drips kept coming. If that were true, then a possible conclusion might ultimately be a very encouraging one. Namely, that irrespective of the immediate or estimated impact of any individual action, new policy or public engagement, what is important is to do what is right  every singly moment a day. Right from an interconnected perspective that embraces values at the individual level, interests at the organizational level and a sense of common well-being and safety at the societal, global level.

Author: Katrin Muff, PhD

Active in thought leadership, consulting & applied research in sustainability & responsibility, and directing the DAS & DBA programs


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What is the role of business to contribute to a world worth living in?

House of ReligionsToday I spoke at the beautiful House of Religions in Bern, a wonderful open space for dialogue across cultures. Together with an engaged public, we discussed the decoupling of the many corporate responsibility efforts on one side and the pretty poor state of the world on the other side. The Business Sustainability Typology (BST) developed by Thomas Dyllick and me served as welcome framework for the discussion. It allowed to channel and focus the various perspectives and enabled a positive, solution-oriented nature of our discussion. The BST differentiates between three types of business sustainability and challenges organizations to fundamentally rethink their corporate strategy to become “truly sustainable”. This BST 3.0 ideal state invites business to adopt an outside-in perspective and to start by considering burning societal issues and evaluating what relevant resources and competencies they have to help solve these challenges. Or, as Peter Drucker said: “Every single social and global issue of our day is a business opportunity in disguise”.

Much time was spent considering alternatives to address and resolve the European refugees crisis and besides overcoming a defensive fear that is well present, we concluded that most urgently of all, we need a space where stakeholders discuss this problem and explore avenues of solutions. I concluded by referring to the 50+20 vision which out this responsibility squarely into the hands of public universities. With their unique convening power and the right stakeholder engagement facilitation (see the collaboratory solution), universities and also business schools can create the space to ensure that we start the dialogue now about how to integrate large numbers of immigrants into a Europe that has just become a new entity we need to redefine and embrace pro-actively.

On my way home, I have embraced my little part of an action: I will mobilize relevant stakeholders of European business school to issue a Call of Action for b-school to provide immediate and non-bureaucratic scholarships to refugees stranded in Europe, irrespective of their visa situation. And I am considering housing such a student at my place when Business School Lausanne will accept such students as early as next February. Obviously, I feel inspired! Thanks for a great afternoon.

 


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Question-based learning

The secret to uncover solutions that leap-frog above and beyond current practices is the ability to ask pertinent questions. Enabling students to ask good questions is the higher purpose of teaching and represents an essential factor of successfully educating leaders to embrace problems we don’t yet know and come up with solutions that don’t yet exist based on technologies that have not yet been invented. An intended side effect of question-based learning is the increase in a student’s ability to hold the tension of not knowing answers and the ability to live with half-truths, partial answers without shying away from courageously taking a step in what appears to be the right direction given what is known at that time. Acting – reflecting – correcting – and acting again will be the future dance of our leaders. It may be called “stumbling forward”[1], a not so elegant yet courageous engagement towards the world.

The key benefit of question-based learning is the development of liberal learning. The 2011 Carnegie Foundation report on undergraduate business education in the United States demands from business education an integration with liberal learning, in order for students to:

a)       Make sense of the world and their place in it,

b)       Prepare students to use knowledge and skills as means toward responsible engagement with the world, and

c)       Instill students a sense of responsibility for the Common Good, guided by commitment & values.

This is achieved by a) analytical thinking, b) multiple framing, c) reflective exploration of meaning, and d) practical reasoning.

Reflection and awareness  in a world becoming more complex, more unpredictable, more challenging, means getting rid of unilateral thinking, conventional ideology, and reductionist vision of the raison d’être of the firm. – Philippe de Woot

Un-covering assumptions that shape the way we look at the world is a critical step to be able to start forming one’s own opinion about what feels right. Another element of this approach is the inherent possibility to render conscious the many currently undeclared assumptions of the oppressing current economic thinking, opening the opportunity to discuss alternative avenues. Some of these assumptions are:

  • Growth and consumerism as the unquestioned answer to economic downturns and crises since the 1960s. Despite that fact that growth has driven us to a state in which we use 1.5 planets to cover our current needs.
  • The contribution of business to society is measured by the return on shareholder equity limiting the purpose of business to maximizing shareholder value,
  • For the longest time, goods of Mother Nature have been free of charge (fish stock, forests, water, commodities, etc.) with capital only being required for the exploitation and often the destruction of these resources. Governments of emerging countries have started to lease or sell entire regions (valleys, glaciers, frost land) to companies to exploit the inherent natural resources that often took millennia to develop.


[1] This term was developed by Katrin Muff in the case study of Business School Lausanne with Prof. Dr. J.B. Kassarjian of Babson College (2008-2010).


It may be shocking but Charisma matters…

In a most relevant and highly enjoyable TEDx Lausanne presentation, University of Lausanne’s John Antonakis presents latest research on how people get elected and how important charisma is to succeed. He doesn’t just let us hang there, he demonstrates a few easy tricks of how to build charisma yourself so that you can do measurably better, irrespective of the fact with how good looks you were born!

http://www.youtube.com/watch?v=SEDvD1IICfE&sns=em

John Antonakis


What if organizations evolved like people?

Based on Frederic Laloux’s inspiring book Reinventing Organizations, Peter Green has created a most enlightening visual arts video both summarizing Laloux’s work and translating it into a lesson of “Lean and Agile Adoption”.

If you are a general manager, HR manager, a team leader, business student, young entrepreneur, start-up wizzkid, this video will inspire you to consider different ways of organizating for success. I am so curious to hear what you think of the video and what concrete action you are inspired to do! Let me know please!

https://vimeo.com/121517508


Reflections about the B-Corp movement launch in Europe

The importance of unintended consequences when creating change

The B-Corp movement in Europe was officially launched yesterday, at the corporate headquarters of Triodos Bank, in the Netherlands. Triodos is the European posterchild of the B-Corp movement, much like Ben & Jerry was in the U.S. We celebrated the founding 70 B-Corp companies across Europe, a cohort of mostly small, often start-up entrepreneurs in a variety of sectors including consulting. A few stand out: Fairphone and Dropper are good examples for the kind of DNA these founding companies share – coming up with innovative solutions to environmental or societal problems, looking at the business value chain and governance structure in a holistic way.

I represented Business School Lausanne as B-Corp country representative for Switzerland, a position we share with Codethic in Geneva. BSL is not (yet) a B-Corp. We completed our accreditation with the Economy for the Common Goods (ECG) movement in 2014, a slightly more profound and progressive movement with otherwise very similar ideas as the U.S. initiated Benefit Corporation. More profound in the sense that its starting base is a matrix that measures the contribution of a company to the common good (or society) in a holistic outside-in way. More progressive in the sense that the ECG is based on values derived from many European constitutions whereas the B-Corp frames doing good within a broadened business paradigm (of triple bottom line). The difference simply depicts the philosophical differences of the two continents: Europe is generally acknowledged to have a much deeper sense of sustainability and responsibility, whereas the U.S. is generally acknowledged for the innovation power of business and an inane sense of embracing opportunistic effectiveness. This may sound judgmental, but it isn’t. Both approaches are hugely important and relevant. From where I stand, they are hugely complementary and mutually enriching. I would love for the two movements to join forces and double the pace and scale of change we need business to deliver for the benefit of society and the world. Will this ever happen? Probably not; for many reasons that have prevented similar parallel initiatives to join forces. I recall that it took one third of the time to get similar initiatives on talking terms when we initiated the 50+20 movement – a compound name reflecting the need to give up individual brands for a larger cause. Quite a challenge!

Another thing that strikes me is how differently the two movements have gone about expansion and growth. On the one hand, the ECG has spent much time and probably too much energy on building a bottom-up democratic base structure with carefully discussed governance in every member country, honoring transparency and dialogue at the expense of speed and effectiveness. On the other hand, the B-Corp movement appears to have operated in a nearly diametrically opposed manner. Selection of regional partner (entire continents) or country partners (for example across Europe) has happened haphazardly at best, instilling little transparency in the process and investing little to nothing in building relationship across countries in regions (I can talk for Europe). Communication is scarce and the information gap between those in the know and those wondering, is significant. Both processes have their advantages and disadvantages. While the ECG movement frustrated me with their endless discussions and internal organizational focus to the point that I largely withdrew from the community, the B-Corp movement caused frustration due to overlaps and multiple uncoordinated country representative appointments. While the ECG movement decided to first built up a strong community at the expense of speed and impact, the B-Corp movement decided to focus on accrediting as many companies as possible in a short a period as possible at the expense of a coherent and transparent organizational operating structure. One may be tempted to say that these very different approaches themselves may be indicative of the different operating modes in Europe and the U.S. But that would be too stereotypical and easy.

What I find interesting is to reflect on the impact of the two very different types of frustrations which really reflects so-called unintended consequences of otherwise meaningful and well-considered decisions. If I could choose if I rather be frustrated because I cannot seem to be able to move into action because of the slowness of the ongoing internal alignment process (ECG), or if I prefer being frustrated because others are stepping on my toes in an effort to move ahead and implement change (B-Corp), I must say I much prefer the latter. And this is important: it is not about attempting to prevent frustration at all – that would be not only mission impossible but would require a degree of reflection and preparation that would kill any movement before it would ever get started – but to choose the least damaging unintended consequences. And here, I must say that the B-Corp movement is light-year ahead of the ECG movement. It is important to outline that there is also – unsurprisingly – a downside: namely the risk of partners angrily leaving or dropping out and the initiative needed to relaunch in a given space. Yet that downside is very similar to the reaction I had experienced in the other approach.

For the moment, both movements are quite comparable, have achieved similar adaptations and accreditation of leading small and medium-sized companies and have started a process of global outreach. Yet, of my students, 80% know of the B-Corp while only 20% know of the ECG. It may be a language thing: the B-Corp benefits from English being such an international language and the ECG movement still stuck in mostly German and Spanish with few efforts beyond what our BSL students offered as voluntary help 3 years back when they translated the measurements into English. It may be more. I think it is more than just language. I would suggest here in closing my reflection of the two movements, that the B-Corp movement has been fortunate enough to create frustrations that trigger action and advancement, as compared to the ECG movement that created frustrations that triggered non-action and retrieval.

This is an invitation to be mindful about the kinds of unintended consequences our attempts to “occupy the common space” have. How can we step up and embrace change and err in the direction that will result in more action and more engagement rather than in less action and less engagement? I like dilemmas and what I describe certainly is one. It also demonstrates that perfection is neither important, relevant nor desirable – a focus on unintended consequences (or risks to be mitigated) is much more relevant when choosing an implementation strategy. Remember, you can always adopt and change. Or to use the words of the founder of the Jesuits: “It is better to ask for forgiveness than to ask for permission”. My B-Corp vs. ECG case study is a clear demonstration of the upside of such a radical (maybe even unconscious) choice.


There is hope – alternatives to cloning Paul Polman!

I am not the only one to have suggested that if we want to save the (corporate) world, we have no choice but to clone Paul Polman. As a matter of fact, this is one of the comments Kate Robertson (Co-founder of One Young World), who received a Dr. Honoris Causa from BSL along with Paul, made to Paul and me on Saturday. The idea of cloning Paul Polman has two elements:

  • First, it is a great compliment to Paul who has in the past 4 years risen to be recognized as the most admired “poster boy” of corporate sustainability – a direct result of his relentless drive in not only transforming Unilever but also be co-initiating a long list of coalitions both in front and behind the scenes in a great many domains that were traditionally considered beyond reach for a CEO.
  • And second, it expresses a certain frustration if not desperation of many observers that there are not many in these influential positions who define their responsibility in such a way that what they do truly serve society and the planet while – of course – ensuring the continued success of the organization they are leading.

BSL Swiss Sustainability Hub Forum

Reflecting back on our big BSL day last Saturday, 20th September, I cannot but help realize that our two big events converged into something bigger. Paul Polman was a part of both events in a significant way – maybe this was part of the magic (more here):

  • The Swiss Sustainability Hub: the kick-off session to set up a Coalition to bring Switzerland to assume a leading role in the sustainability movement (short for: all people living well and within the limits of the planet)
  • The annual BSL Graduation with more than 500 participants from more than 40 countries

Mark Drewell, outgoing CEO of GRLI and one of our BSL Academic Advisory Board members, shared his impression of the event as follows: “the change of energy from previous years was palpable. You have now accomplished the shift at BSL – the community is really there and there is a powerful sense that there is not only willingness and desire to contribute to this new world we need, but also competencies, determination and real action.

And indeed, as I observed our graduates receive their diplomas, proudly spending a moment with their classmates and continuing the bond they started to build during their studies, I sense more determination, clarity, courage and passion to find a way to contribute to this world than I have ever picked up before (and it is not that we have lacked high-spirited students in previous years!). Bruno Oberli, the Director of the Swiss Federal Office for the Environment (FOEN) commented on it during the Swiss Sustainability Hub panel discussion. We had our audience vote on who should drive the launch of the Swiss Sustainability Hub, government or business, and just about everybody broke the voting rule by holding up both options. Bruno laughed and said: “If you are able to shift beyond either/or to a new paradigm of both/and that easily, then we really don’t have anything to worry about as you understand the key element of what we need in future: a pragmatically new way of considering our options!”

A big part of this sense was also how smoothly and collaboratively our BSL team worked for, during and after this big event. Despite perfect preparations, events like this always require many miracles behind the scene dealing with changes, emergencies, adapting what was planned to the emergent reality. There is nobody I would like to rather work with than the BSL team consisting of Aurea, David, Denitsa, Katarzyna, Mary, Massimo, Olivier, Teresa and Yasmina. If everybody assumes their place and space with the same sense of service, dedication, passion for the common good and spirit of collaboration as our team, then maybe there are alternatives to cloning Paul Polman.

If the BSL team and our graduates have this sense of purpose, then we know that it is possible to create environments that stimulate such alignment of purpose, competency and cooperation. We all know that there are many many teams and individuals who are truly connected to an inner sense of purpose in many places around the world. And maybe rather than waiting for cloning technology to get up to speed, we  simply need to trust in the human capacity and in the emerging leadership that is happening across so many organizations at so many levels. What we can do in the meantime is getting better in building the right environments and capacities to speed this up. Educational institutions are an obvious starting place AND any other organization that has people showing up for work. This reminds me of what Mischa Liatowitsch, who graduated on Saturday from our MBA program, said during his studies (see short 1 minute video here).


Questioning the pertinence of the IMD 2014 World Competitiveness Rankings

As every year for two decades, IMD issues their annual World Competitiveness Report comparing a wide range of parameters to establish which country is ahead of the pack. For a number of years now, the United States maintains its pole position, closely followed by much smaller economies such as Switzerland who has been doing very well in this ranking for as long as I remember. I question the pertinence of this report for a number of reasons:

1) the Competitiveness Report is still based on old 20th century “survival of the fittest” fear-based thinking. Today, given the current realities of a resource- and demographic-constrained world, we would be much better advised to highlight and celebrate countries that a) have found alternative ways of dealing with their economic challenge (of no-growth in developed countries and of high-growth in developing countries), b) have found alternative ways to the widely questioned GDP indicator to measure relevant progress  for its citizens and nature (Bhutan with its happiness indicator is a widely cited and respected example), c) have found ways to reduce their negative impact on the identified nine planetary boundary developed by Johan Rockström et al., d) have found ways to significantly increase the relevant dimensions of the eleven social issues identified at the RIO+20 Conference, e) have used their innovation power in the critical domains that develop and critically enhance the “safe operating space for humanity“, the target area for all economic activity as defined by Kate Raworth of OXFAM, f) and have demonstrated an ability to significantly help and support other countries in their transformational journey towards a sustainable and just future.

I could go on! The point here is that I don’t get it why we are still celebrating countries that are significantly unable to manage their own budget, that have debt levels that should have long resulted in a national bankruptcy, and have social policies in place that endanger the current and future well-being of their citizens (examples for the U.S. would include its continuous health care disaster, the absurd income disparity between rich and poor U.S. citizens, a student loan debacle that is likely to cripple not only its future generation of leader, entrepreneurs, inventors and employees of all kind, and a nutritional challenge connected to its obesity problem that may well cripple its economy and societal well-being in serious ways).

I am thus launching a Call for Action to join us at BSL to start collecting data for an alternative World Collaborative Report that will highlight and celebrate countries that serve as role models in their own way of becoming a country with a vision and clear actions to enable all of us global citizens to “live well and within the limits of the planet” to quote the Vision 2050 of the World Business Council for Sustainable Development (WBCSD). We are seeking resources and global partners to provide an alternative for old century thinking by embracing the current burning challenges of this 21st century. We are also engaged to help Switzerland embrace its own potential to become such a leading role model. Contact me if you are interested and have means to contribute. Together, we can change the world into a place worth living in for all of us!